Our Connected Planning partner, Anaplan, is always evolving.
In an industry defined by constant innovation and technological expansion, Anaplan has managed to grow its Annual Recurring Revenue (“ARR”) from approximately $600 million to over $1 billion in the last two and a half years.
How has it been able to achieve this awe-inspiring feat?
It’s simple. Anaplan understands its customers’ needs. The AI-infused Scenario Planning and Analysis platform is constantly heading back to the drawing board to figure out how it can deliver on customer needs through software solutions that fast-track their customers’ decision making processes.
And this sentiment is echoed in the words of Anaplan Chief Marketing Officer, Jim Freeze, as he says, ‘“When you have to make the right decisions – right now”, isn’t just a tagline — it’s a necessity in today’s fast-moving business landscape. In a world where speed and precision define success, Anaplan delivers real-time, actionable insights that empower customers to optimize their decisions.’
Anaplan is a cloud-based platform which gives businesses access to real-time data insights while enabling collaborative planning across various departments.
The Anaplan platform supports key business processes like Planning, Budgeting and Forecasting to optimise operational performance across all organizational functions including Finance, Supply Chain, HR and Sales.
By leveraging Anaplan, businesses can expect to inject speed and efficiency to their decision-making processes and also eliminate siloed work structures. The latter is achieved via data consolidation efforts and business function integration for a more connected and collaborative workflow.
Some organizations that have invested in the Anaplan software as their Connected Planning solution have reported experiencing hiccups in their post-Anaplan-implementation stage. Some have even expressed feeling disillusioned in the process.
But Anaplan isn’t to be treated as a band-aid that you can just slap on and expect to be a fix all solution.
With Anaplan’s constant innovations including its Integrated Financial Planning applications, Anaplan Data Orchestrator, the Polaris platform and Anaplan CoPlanner - to name a few - organizations need to understand the importance of investing in the post-implementation management of their Anaplan environment.
Introducing: Our Anaplan AMS (Application Management Services) solution.
Anaplan Application Management Services (AMS) is Metora’s solution for providing organizations with continuous technical and strategic support of their Anaplan models following the deployment of Anaplan models.
Rather than letting your planning model stagnate after go-live, Metora AMS ensures your Anaplan models, data integration, and user interfaces are proactively maintained, optimized, and aligned with your evolving business strategies and planning complexities.
Our AMS framework is designed around real-world post-implementation challenges such as model logics not meeting business evolvement, data inconsistencies, logic complexities and user resistance. Through a structured AMS engagement, we help your Anaplan users as well and management team to:
Our Head of Consulting & Operations, Calvin Yap, shares:
“AMS through Metora proactively refines, scales, and enhances Anaplan models, ensuring better performance, efficiency, and usability.”
Whether you’re a CFO, Transformation Director, or FP&A leader or an Anaplan user; Metora’s AMS gives you an stability around your planning backbone for continuous model improvement and AI-powered agility.
We don't just respond — we monitor, anticipate, and prevent issues. From performance slowdowns to Excel Add-In errors, our AMS consultants handle technical support at all L1, L2 and L3 levels. We also engage with Anaplan Support when deeper platform issues arise, reducing the burden on internal teams.
Examples: Troubleshooting import failures, resolving CloudWorks job errors, identifying broken workflows, or addressing formula limitations.
Your business evolves — so must your Anaplan environment. Through AMS, we implement continuous enhancements, version upgrades, and custom module expansions while maintaining model integrity. Whether adjusting logic to new policies or deploying newly released features (e.g. CoPlanner), we adapt your system without disruption.
Example: Updating business case workflows or restricting invalid submissions while preserving architectural stability.
Over time, Anaplan models can become bloated or slow. We routinely perform model health checks, reorganize modules and formulas, archive redundant data, and clean UX dashboards to improve usability and load times.
Example: Optimising workspace use cleaning up reports that are bloated and less used.
In multi-system environments (e.g. Salesforce, SAP, Oracle), seamless data integration is critical. AMS manages and validates scheduled imports/exports, ensuring data flows remain stable and accurate — even as your data volumes scale.
Example: Building Master Data health checks models that ensure the data that is loaded is clean and complete before it is loaded into the planning models within Anaplan.
AMS isn’t just about systems — it’s also about people. We provide ongoing UX improvements, training, and on-demand walkthroughs to boost user comfort and expand platform adoption across departments.
Example: Rebuilding dashboards for clarity, onboarding new users, and enabling self-service use of CoPlanner for finance teams without technical expertise.
Metora AMS ensures your Anaplan platform grows with you. From supporting new department builds (Sales, ESG, HR) to rolling out PlanIQ forecasts or Optimizer simulations, we ensure your planning environment stays future-ready and AI-capable.
Example: Designing a new model to support ESG reporting KPIs while integrating into existing supply chain and finance workflows.
After initial implementation, many organizations stall with their Anpalan models— not because Anaplan lacks functionality, but because internal capacity to maintain it fades. This leads to the Strategy–Execution Gap, where strategic vision is not reflected in operational planning models.
According to Anaplan’s 2023 FP&A Trends report, the top reasons for this gap include:
Without structured AMS, even the most promising implementation can stagnate.
Organizations have three main approaches for managing Anaplan post-implementation:
Metora’s approach blends deep Anaplan model expertise, technical troubleshooting, and strategic finance alignment — making it ideal for organizations seeking continuity, innovation, and future-ready planning models.
Looking to leverage our Anaplan AMS solution? Get in touch.